A emphasis is placed on creating a safe environment that will facilitate people to make connections and create opportunities. We will always seek to treat you with respect and dignity as equals in our common humanity. At the centre of this approach is a focus on people’s strengths and expertise. We will collaborate with you to find solutions that will be helpful for you, and your peers. We believe that substance use doesn’t happen outside the context of family, community and our society, and is often a response to our environment and the experiences we have had in these contexts. Therefore we will create opportunities and enable you to talk about those experiences that are often difficult to talk about. Our aim is not to take sides, blame or provide simple answers.  Rather, we aim to engage with you in understanding and exploring ways forward that will work for you.

We acknowledge the importance of peoples’ different beliefs, cultures, contexts and life experiences, and will adapt our ways of working according people’s ages, needs, resources and preferences.